Online booking, entry price
- Waiterr
- €0 (50 online bookings a month, then €0.50 per booking, capped at €39 a month). Waiterr Reserve at €29 a month, uncapped.
- Zenchef
- Reserve at €129 a month
Waiterr or Zenchef: which reservation tool should you choose?
Zenchef is a reference for online reservations, in France and in Belgium. Waiterr handles reservations too, and adds ordering at the table and for pickup in the same tool. Here is what sets them apart, using the public figures.
In short
Neither tool charges a per-cover fee.
Zenchef starts at €129 a month on the Reserve plan. On Waiterr, online booking starts at €0 (50 online bookings a month), and Waiterr Reserve is €29 a month with no cap.
On Waiterr, QR ordering at the table and click & collect are part of the tool, with the same menu, the kitchen screen and Waiterr fees at 0% on Pro. Zenchef’s French FAQ says Click & Collect and pay-at-table are included and billed by usage.
The comparison
Per-cover fee
- Waiterr
- None
- Zenchef
- €0 per cover
Widget on your site and Google
- Waiterr
- Yes: widget, Waiterr page, Reserve with Google
- Zenchef
- Yes: widget and Google Reserve
Floor plan
- Waiterr
- Yes, on every Waiterr plan and on Waiterr Reserve
- Zenchef
- From Manage (€169 a month)
Instagram and Facebook
- Waiterr
- Add your booking page link to your profile
- Zenchef
- Included from Manage, or as the Meta Reserve option at €19 a month
Card imprint
- Waiterr
- Card imprint on selected bookings
- Zenchef
- Prepayments, with a fee per transaction
App or marketplace
- Waiterr
- Yumer, listing included
- Zenchef
- Zenchef app
QR ordering at the table
- Waiterr
- Yes, on every plan, with menus, options and the kitchen screen
- Zenchef
- Pay-at-table is included and billed by usage (French FAQ). The pricing page does not describe QR ordering.
Click & collect, online ordering
- Waiterr
- Yes, on every plan
- Zenchef
- Included in the plan and billed according to usage (French FAQ). The amount is not shown.
Commitment
- Waiterr
- Monthly, cancellable, with 30 days’ notice
- Zenchef
- “A minimum commitment of one year is required to subscribe to our restaurant software. However, you are free to choose a monthly subscription that you can cancel at any time.” French pricing FAQ. The English page does not show this sentence.
Waiterr prices excl. VAT. Zenchef’s prices are those shown on its site on 24/10/2026, which does not say whether they include VAT.
What Zenchef does well
Zenchef publishes three plans, from Reserve to Grow, plus options: a booking site, email campaigns, automatic SMS, booking from Instagram and Facebook, and an AI assistant. Its consumer app also lets new guests discover your restaurant. For a group, Grow brings the guest records of every venue together.
What Waiterr adds
With Waiterr, the booking is only the start. The guest books on your page, on your site or from Google. Your team seats them on the floor plan, then they order from the table on their phone and the order reaches the kitchen screen. The same tool runs pickup: guests order on your page, follow preparation and collect the order when it is ready.
Waiterr also includes the venue website. Once it is set up, that site takes pickup and delivery orders, and reservations.
- Reservations: Waiterr page, a widget on your site, Reserve with Google, phone.
- Floor plan and guest records on every plan, including Waiterr Reserve.
- QR ordering and click & collect included on every plan.
- Loyalty and guest reviews tied to each visit.
What it costs
On Waiterr, Free includes 50 online bookings a month. After that, each online booking costs €0.50, capped at €39 a month. Bookings taken by phone, and guests without a booking, are never charged. For reservations only, Waiterr Reserve is €29 a month with uncapped online bookings. The full plans (Essential at €59, Pro at €99, Business at €179 a month per venue) include uncapped online bookings.
On Zenchef, Reserve is €129 a month, Manage €169 and Grow €249, as published on the French pricing page. Options are charged on top, and online payments have their own fees, which fall as the plan goes up. That page does not say whether the amounts exclude VAT. The English pricing page did not display the plan amounts on 24/10/2026.
Moving over
- 1
Create your Waiterr account and add your tables and areas.
- 2
Set your services, your hours and your confirmation rules.
- 3
Add the booking widget to your site, or share your Waiterr page.
- 4
Ask us to turn on Reserve with Google for your venue.
Questions
Does Waiterr charge per cover?
No, on any plan. Only online bookings past the volume included on Free are charged, per booking and never per guest.
Can I keep my current website?
Yes. The booking widget sits on your pages and follows your visual identity. Without a site, your Waiterr page does the same job. You can also turn on the venue website included in Waiterr.
Can guests book from Google?
Yes. We turn on Reserve with Google venue by venue, and the bookings land in your schedule.
Can I ask for a card imprint on some bookings?
Yes. You choose the cases: every service, the busy ones, or large parties.
Is there a commitment?
No. The subscription is monthly and can be cancelled at any time, with 30 days’ notice.
What if I already have a till?
Waiterr Reserve runs beside the till you already use. The full plans also include a till, if you later want one tool.
Take bookings and orders with Waiterr
Note
Comparison published by Waiterr. The Zenchef details come from its public pages, checked on 24/10/2026, in particular zenchef.com/fr/formules. The English page zenchef.com/plans did not display the plan amounts that day. Always check the current terms with the publisher, and write to us if a figure has changed.