Our story

Software made for the people who run the room.

We build the operating system independent restaurants, bars and food courts deserve — fast, fair, and obsessed with the people behind the pass.

A chef in a Waiterr-branded apron hands over a take-away bag while a teammate confirms the order on a tablet.
500+
Active venues
6
Countries served
10M+
Orders processed
99.9%
Service uptime

From the floor to the platform

Waiterr did not start in a boardroom. It started in service.

Origin · 01

2020 — Lockdowns broke an industry we loved

During the first lockdown, our founders watched friends who ran neighborhood restaurants get crushed under aggregator fees, broken cash registers, and patchwork tools. We wanted a single platform that respected the operator instead of taxing them.

Mission · 02

Give independents an enterprise-grade toolkit

We set one rule: every feature a 50-location chain uses must be available to a single-location bistro. QR ordering, KDS, multi-printer routing, CRM, loyalty — same engine, same speed, fair pricing, zero commission on your own orders.

Today · 03

Trusted in 6 countries, by 500+ venues

From a Brussels brewery to a Montréal food court, Waiterr powers the daily rush. Our team lives across Belgium, France, Italy and Canada — close to operators, close to the floor, close to the problems we solve.

Tomorrow · 04

Make hospitality joyful again

Hospitality is hard, but it should not be punishing. Our roadmap is built around one promise: every release saves an operator time, money, or stress. Nothing ships that does not earn its place in service.

How we work

Six values, zero negotiables

The principles we ship by — and the way we treat the people we work for.

Speed is a feature

Service waits for no one. Our software is benchmarked in milliseconds, our support in minutes, our shipping cadence in days.

Simple beats clever

A new server should be productive in 10 minutes. If a feature needs a manual, we redesign it.

Fair pricing, forever

Zero commission on your own orders. No surprise fees. The price you saw is the price you pay.

Craft over scale

We obsess over the details — pixel-perfect UI, sub-second sync, receipts that print first try.

Operator-first empathy

Half our team has worked a service shift. Every decision is judged against the Friday-night rush.

Local at heart, global by design

Built multilingual, multi-currency, multi-tax from day one. Wherever you are, Waiterr feels native.

Team

Operators, engineers, designers — together.

Waiterr is a tight crew of hospitality veterans and product builders. We share one rule: anyone joining the team must spend a shift behind the bar or in the kitchen before shipping their first feature.

We hire in Belgium, France, Italy and Canada. Remote-friendly, but never remote-from-the-floor: our team visits venues weekly to stay grounded in what service really feels like.

See open roles
Our customers are not "users". They are operators trying to feed their staff and their families. We build for them, not for slides.
WR
Founder & CEO
Waiterr

Want to build the future of hospitality with us?

Whether you run a venue or want to join our team — we’d love to talk.

Get started now
About Waiterr — Our story, mission and team | Waiterr