Point of sale

A till built around the way you work.

Table service or counter sales, in the same interface.

Take orders, send them to preparation, follow the service and take payment without leaving the screen.

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Waiterr till on a restaurant counter, with a card terminal beside the screen
  • Table service

    Tables, courses and open bills.

  • Counter sales

    An order, then payment, in a few actions.

  • Kitchen in the loop

    Orders go straight into preparation.

  • Flexible payment

    The balance, a split, or only some items.

Two modes. One till.

Table service or counter sales, whichever you need.

Move between table service and counter sales on the same till. Choose the mode that fits the venue, or the service in front of you.

  • Table service

    Floor plan, open bills, sending to the kitchen, and payment when the guest is ready.
  • Counter sales

    A short order, then payment. For counter sales, with no tables or courses to manage.
The two Waiterr till modes: floor plan and counter sales

Table service

Run table service from one screen.

Open a table, add orders through the meal and take payment when the guest is ready. The open bill and the kitchen progress stay visible.

  • Floor plan

    Tables and open bills, in one place.
  • Several courses

    Starter, main, dessert: each course leaves when you send it.
  • Preparation follow-up

    You can see what is in the kitchen and what can be served.
  • Flexible payment

    The bill is settled in one go, or in several.
Till floor plan with tables and open bills

Order taking

Take orders simply and quickly.

Categories, products, set menus and options stay available from the order in progress, without extra screens.

  • Categories

    Group products into categories so they are easy to find.
  • Set menus

    Build a set menu while the order is being taken.
  • Options and extras

    The product’s choices open when it is added.
  • How products look

    Choose which details are useful to show on each product.
Till product grid, with the current order on the side

Options

Handle options and extras with ease.

Pick the options, add an extra, remove an ingredient or leave a note while the order is being taken.

  • Required options

    A required option is chosen before the product is added.
  • Extras and removals

    Add an extra or remove an ingredient in one step.
  • A note

    Add an instruction directly on the product.
  • Quantity

    Change the quantity without adding the same product several times.
Customising a product on the till: options, extras and a note

Kitchen

Send orders to the kitchen and follow preparation.

From a table, you send a course when it should go. Its progress stays visible on the same order.

  • Send by course

    You decide which course goes, and when.
  • Preparation status

    Sent, in progress, ready: the status stays on the same order.
  • Ready to serve

    The team sees straight away what is ready to serve.
  • The same order

    The order, its preparation and its payment stay in the same interface.
Sending a course to the kitchen and following preparation from the till

Payment

Take payment in more than one way.

Payment is on the same screen as the order: the remaining balance, a split, or only some of the items.

  • Remaining balance

    What is already paid, and what is left.
  • Cash and card

    Part in cash, the rest by card, on the same bill.
  • Across several people

    The bill is split between whoever still owes.
  • Selected items

    Each person pays the lines that are theirs.
Till payment screen, with the bill balance

Split payment

Split a bill without working it out by hand.

The split happens on the till, with no second calculation beside it. Part in cash and the rest by card, several people, or only the chosen items.

  • Cash and card

    Two methods, one amount still due.
  • Several people

    Divide the remaining amount between several people.
  • Selected items

    The chosen items, without building another bill beside it.
Splitting a bill: cash and card, several people, selected items

Counter sales

A simpler till for counter sales.

The steps tied to tables and courses drop away. What stays is the counter path: product, basket, payment, next order.

  • A simpler screen

    Fewer steps between the product and the payment.
  • Payment straight away

    The order is settled before the next one.
  • Counter and volume

    Suited to a counter, a bar, and services where orders follow one another.
  • The same menu

    Products, options and payment methods stay the venue’s own.
Counter-sales till: products, basket and payment on one screen

Setup

An interface that fits how your team works.

The working mode and the display can follow how the venue is organised: basket position, photo, name, price.

  • Working mode

    Table service or counter sales, for the service in front of you.
  • Basket position

    The basket sits on the left or the right of the screen.
  • Product display

    Choose what each product shows: photo, name, description and price.
  • Display settings

    Adjust the other parts of the interface to what the team needs.
Till display settings: mode, basket and product cards

Continuity

Keep taking orders when the connection becomes unstable.

Order taking continues on the device. Orders already entered sync once the connection is back.

  • Orders stay on the device

    The team keeps taking orders.
  • Sync when it returns

    What was entered is sent to Waiterr as soon as the connection is back.
  • The state is visible

    You can see whether the till is online.
A till still taking orders while the connection is down

Audit and history

Keep a clear history of what happens on the till.

Important actions are recorded. The venue can look back at the service: orders, changes, payments, and who did them.

  • Orders and changes

    What was added, sent or changed.
  • Payments

    Find the payments linked to each order.
  • Who did it

    The name and the role, with the time.
  • History

    A list of actions, not a sales chart.
Till action history: order, payment, person and time

Ecosystem

Your till, connected to the rest of Waiterr.

Orders, preparation, payments, customers, stock and activity sit in the same place.

The till connected to orders, the kitchen, payments and the rest of Waiterr
FAQ

Questions about the till

What venues ask before they run a service on Waiterr.

Can Waiterr be used without a floor plan?

Yes. In counter sales the till does not show a floor plan: every order is a counter sale.

Can I switch from counter sales to table service?

Yes. The mode is a setting on the till. Switching reloads the screen. It does not happen in the middle of a bill that is already open.

Which payment methods are available?

The ones you turn on for that order type, including cash and card. Online payment (card, Bancontact and the other methods enabled on your account) is for orders placed on your page.

Can part of a bill be paid?

Yes. The remaining balance, part in cash and the rest by card, a split between several people, or only the selected items. The team does not have to calculate a second bill by hand.

Are actions on the till recorded?

The important ones are: orders, changes and payments, with the person and the time. A manager can open that history. It is not a sales chart.

What happens if the connection becomes unstable?

Order taking continues on the device. Orders already entered sync when the connection returns. That does not guarantee a card payment or a printout if the terminal or the printer can no longer be reached.

Can the till display be customised?

Yes. The working mode, where the basket sits, and what products show: photo, name, description, price. The menu itself is managed separately, in the venue’s menu.

How does the till talk to the kitchen?

From a table, you send a course to preparation when you decide to. Progress stays visible on the same order. A production screen shows those sends when the venue uses one. Counter sales have no send-by-course: the order follows the venue’s confirmation setting.

Ready for a till that follows how your venue works?

Table service or counter sales, in the same interface.

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  • Free plan available
  • No commitment
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