Trusted by 500+ venues worldwide
Valuable data
Full History
Know what your customer ordered last time.
Segmentation
Target VIP clients or those who haven't visited in a while.
Easy Export
Export your data for marketing campaigns.
In 3 steps
Up and running in less than a day
Pick what you need
Tell us about your venue. We pre-configure your workspace with the right modules — no useless features cluttering the screens.
Import your menu in minutes
We migrate your products, modifiers and prices from your previous system. You only validate.
Train your team in 15 min
The interface is so intuitive that one short briefing is enough. Our team stays with you on go-live day.
Frequent questions
Collect, segment and activate your guest list.
How do I collect customer data?
Naturally, with every QR order, click & collect, delivery or reservation. Email, phone and purchase history are recorded automatically — no manual entry, no intrusive form.
Is it GDPR-compliant?
Fully. Explicit consent collected at the right moment, integrated right to access and erasure, European hosting, and a dedicated DPO if you need one. No risk of regulatory penalties.
Can I export my customer database?
Yes, anytime, as CSV or via API. You stay 100% the owner of your file — no lock-in, no portability blackmail. If you leave, you leave with everything.
Do you segment my database automatically?
Yes. Waiterr creates dynamic segments for you (VIP, lapsed, new, fans of your signature dish…) based on purchase behaviour. You can also create your own segments in a few clicks.
How do I win back lapsed guests?
In one click. Identify guests who haven't returned in 60 days and send them an email or SMS campaign with a comeback offer. Average ROI on these campaigns exceeds 8x their cost.
Goes well together
Go further
Loyalty Program
Retain your customers with a simple and engaging program.
Learn moreReview Management
Centralize and manage your online reputation.
Learn moreAutomated Reports
Receive your key figures directly in your inbox.
Learn moreTable Reservations
A reservation module integrated into your site, with no commission per cover.
Learn more